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Return & Refund Policy

Last Updated: June 2026

At Resurgo, customer satisfaction is our priority.

Due to the nature of food products, we generally do not accept returns of opened products.

Eligible Returns

Returns may be accepted if:

  • The product arrives damaged.

  • The product is defective.

  • You receive the wrong item.

Return Request Period

Customers must notify us within 48 hours of receiving the product.

Please provide:

  • Order number

  • Photos of the product

  • Photos of the packaging

Refunds

If your claim is approved:

  • A replacement product may be sent, or

  • A full refund may be issued to the original payment method.

Non-Returnable Items

  • Opened or used products

  • Products damaged after delivery

  • Orders purchased during clearance or promotional sales (unless damaged)

Contact Us

For return requests:

Email: resurgo.pk@gmail.com

Whatsapp: 03141856486

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